Policies
Reliable Delivery. Clear Policies. Hassle-Free Experience.
At Charnt Distributors, we are committed to providing a smooth and transparent shopping experience from start to finish. Please review our shipping and store policies below to better understand how we operate.
Delivery Areas:
We deliver across major cities and regions. For areas outside standard coverage, delivery time may vary slightly.
Dispatch Time:
Orders are typically processed and dispatched within 1–2 business days after payment confirmation.
Delivery Time:
Most orders arrive within 2–5 business days, depending on location and courier service availability.
Shipping Partners:
We work with trusted courier services to ensure your orders reach you safely and on time.
Delivery Fees:
Shipping costs are calculated at checkout based on location and order size. Free shipping may be offered on bulk or promotional orders.
We accept the following secure payment methods:
All payments must be confirmed before order dispatch.
Damaged or Incorrect Items:
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We’ll arrange for a replacement or refund as needed.
Return Window:
Eligible returns must be requested within 7 days of receiving the product. Items must be unused and in their original packaging.
Non-Returnable Items:
Some personal care and hygiene products may not be eligible for return due to health and safety reasons.
Orders can be cancelled within 12 hours of placement. After this period, orders may already be processed and dispatched.